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2ask - SupportReferencesCustomer-feedback"It is very easy to design the questionnaire; the data can be managed easily."Oliver Wenzlaff Further customer feedback |
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The Internet and SocietyJames SlevinErscheinungsdatum: 2000, Verlag: Polity Press, ISBN: 0745620876 Customer Satisfaction Measurement for ISO 9001- 2001: A Practitioner's Guide for Process Improvement & CertificationTerry G. VavraErscheinungsdatum: 2001, Verlag: ASQ Quality Press, ISBN: 0873895002 Improving Your Measurement of Customer SatisfactionTerry G. VavraErscheinungsdatum: 1997, Verlag: Society of Automotive Engineers (SAE), ISBN: 0873894057 |
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